Insurance

Claims & Policy Automation.

Automated claims status updates, policy renewals, and secure document delivery built for insurance regulatory compliance.

60%
Faster Claims
25%
Fewer Lapses
SOC 2
Certified
99.9%
Delivery Rate

Built for Insurance

Security and compliance at every level

Claims Workflow

Automated status notifications at every stage: filed → reviewed → approved → paid.

Premium Reminders

Smart scheduling with payment links and grace period alerts.

Secure Intake

Encrypted document upload via SMS links with automatic case attachment.

Use Cases

Transactional Alerts

Real-time notifications for critical events

Two-Way Conversations

Let customers reply and interact

Bulk Campaigns

Reach thousands with personalized messages

Automated Workflows

Trigger messages based on events

The Challenge

Problems We Solve

1

Policy Lapses

Missed premium payments cause 25% of policy cancellations. SMS reminders prevent them.

2

Claims Friction

Policyholders wait days for status updates. Real-time notifications reduce call volume.

3

Document Collection

Gathering accident photos, police reports, and forms via email is slow and insecure.

The Solution

How Trulay Solves It

1

Instant Delivery

Messages delivered in under 200ms with MIP proof. Every message is verified — who sent it, what it says, when it was sent.

2

Multi-Channel Reach

SMS, WhatsApp, Email, and Voice — all from one API. Automatic failover ensures delivery stays above 99.5%.

3

Audit-Ready Compliance

Immutable logs with tamper-evident stamps. Pass compliance audits without extra work — every message is proof.

Ready to Get Started?

Contact our team to discuss your insurance needs.